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Adam CrowellFeb 22, 20231 min read

FTC Launches Office of Technology to Systematically Enhance Investigations

February 22, 2023.  The Federal Trade Commission (FTC) launches Office of Technology to systematically enhance investigative powers.

On February 22, 2023, the Federal Trade Commission (FTC) announced the launching of an Office of Technology, which will be headed by Chief Technology Officer Stephanie T. Nguyen.  One of the primary purposes of the FTC's Office of Technology is to strengthen and support law enforcement investigations and actions.

To help law enforcement, the FTC says it will:

  • develop investigative techniques
  • assist in the review and analysis of data and documents received in investigations
  • aid in the creation of effective remedies

The announcement of an Office dedicated should come as no surprise.  In a 2020 statement regarding a dealership by former FTC Commissioner Rohit Chopra, who is now the Director of the Consumer Financial Protection Bureau (FTC), he stated, "With the proliferation of machine learning and predictive analytics, the FTC should make use of its unfairness authority to tackle discriminatory algorithms and practices in the economy."

The FTC's Office and Technology will also:

  • perform studies, reports, information requests, and congressional briefing
  • highlight impactful market trends and emerging technologies

"Your dealership should take FTC compliance very seriously," said Adam Crowell, President & General Counsel at ComplyNet.  "The FTC has the ability to leverage fines of $50,120 per violation for numerous types of violations, ranging from discriminatory pricing practices to failing to post FTC Buyers Guides on used vehicles for sale," continued Crowell.    "It is important that you have a platform, process, and people that help your dealership mitigate the risk of a regulatory enforcement action," concluded Crowell.

To learn more about, ComplyNet's F&I, sales, and advertising solutions, visit our solutions page, or schedule a demo.


Adam Crowell

Adam is Vice President of Legal and Corporate Development at KPA and ComplyNet and is a licensed practicing attorney with over 21 years of experience primarily representing dealerships. Adam is a frequent speaker on the local, state, and national levels, including presentations to the National Automobile Dealers Association (NADA), the National Independent Auto Dealers Association (NIADA), and the National Association of Dealer Counsel (NADC).